Monday, September 26, 2011

Everyone Has a Name And Is Important

Names represent a person’s identity accomplishments, and relationships

A person's name is their identity and embodies everything they have and will ever do.  By calling someone by their first name you are personalizing your message and drawing their attention.  You can't have a personal relationship without first names.  You are honoring him or her in the moment.

Memorial plaques and grave markers are symbols of remembrance and honor. The Vietnam War Memorial (wall) displays the names of every soldier killed during the war. It’s hard to forget the sacrifices made by so many, when their names are there, etched forever.

When I first entered the plant, I personally introduced myself to every person. I worked hard to remember all of their names and call them by the same when I saw them again. One woman stopped me and said, “You are the first person who has ever introduced himself to us.” She was visibly happy that I did. Time after time, people complimented me on talking to them and listening to their concerns. Sadly, there had been a lot of manager turnover before I had arrived and not one of them took time to learn about their employees.

Leaders understand that first impressions are extremely powerful and leave lasting impressions. Interpersonal relationships are either won or lost in about the first four minutes of conversation. People project and respond to “gut” feelings which are nearly instantaneous.

Leaders must get to know their employees personally, yet not let that affect their business decisions. Leaders generally extend their hand and offer their name first in initial meetings. Stating our name up front in a positive, affirmative manner, we are projecting self-worth and giving others an immediate reason to accept us as someone important to remember. Extending your hand first and giving a firm handshake is a way of showing value to others. Leaders should also offer a warm smile and use direct eye contact to spur interest in communication.

The one thing I want to leave my children is an honorable name. Theodore Roosevelt

If you’re sitting down in your office when an employee enters, make sure you move to a posture signifying respect and interest. This means that you’re sitting upright, towards the front of your chair, and not distracted by other things. If you’re in the middle of something, simply put it aside and give them your full attention. You’re not going to win anyone over if you are lounging back in your chair, feet up on the desk, and doing other things while they are trying to talk to you.

After introducing yourself, become an active listener. Listeners learn talkers do not. This a proven way of drawing people out, giving them value at the same time.

A new supervisor took a temporary assignment in the plant where I worked and was unfamiliar with the things we did. On her first day, she introduced herself to employees and actively listened. Employees were approaching me and saying, “She’s really smart.” When I told her that the employees liked her and thought she was smart, she responded, “All I did was listen.” Her warm, open smile, direct eye contact, and active listening skills had quickly won over many.

There is nothing more important to an individual than a feeling of self-worth and value to themselves and others. Seek first to understand, then to be understood.

Forget levels and position when you talk to people. Everyone is equally important and if they aren’t treated that way, they won’t feel that way. Employees will talk to each other and everyone will know the way you treat them. Everyone in the organization is critical so you can’t afford to isolate anyone.

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"It is surely time for men to think for themselves, and to throw off the authority of names so artificially magnified." --Thomas Jefferson to William Short, 1820. ME 15:258

In elections, name recognition is critical. If you have a name like Hoover, Ford, or Kennedy, your chances are improved. Candidates spend a lot of money to get their name known because so many citizens will vote based on that alone. Mailings, signs, and commercials are all selling you a name. The majority of voters couldn’t tell you one thing about many of the candidates for whom they voted. They may have voted along party lines or by the names, they recognized. Even voting by party lines is simple name recognition. Our forefathers must be gravely disappointed in the way elections are run and won today.

Many organizations spend millions to endorse their brand names. Nike, Reebok, Coke, Pepsi, Miller, and Budweiser are just a few. Even the Internet is a hot market for domain names. For example, when you type in IBM, you expect to find IBM and not someone else like Dell.

"If [my] opinions are sound, they will occur to others, and will prevail by their own weight, without the aid of names." --Thomas Jefferson to Samuel Kercheval, 1816. ME 15:70

"It is not the name, but the thing which is essential." --Thomas Jefferson: Opinion on the Tonnage Payable, 1791. ME 3:292 

Proverbs 22:1 - - “A good name is more desirable than great riches; to be esteemed is better than silver or gold.”

How can I acquire a good name (22:1) - - A good name develops from the pursuit and practice of wisdom. Wise people earn a good reputation as they learn to handle finances carefully, avoid sexual impurity, control their emotions and speech and work hard. Those who ignore wisdom and wind up in debt, sexual immorality, laziness and drunkenness will find their names on bad credit reports, pink slips and even police blotters!

Luke 10:20 - - When Jesus’ follower reported their successful service to Him, He replied: “Do not rejoice that the spirits submit to you, but rejoice that your names are written in heaven.”

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“All of us must be servants, and some serve by leading. Following Christ’s example, godly leaders choose the way of humility. They are driven not by selfish ambition but by a burning desire to care for God’s people and accomplish his purposes (1 Peter 5:2-6).”

Nehemiah was placed in charge of rebuilding the walls of Jerusalem. He accepted God’s difficult assignment and showed how to survive both opposition and apathy. “Recurring ideas, pivotal phrases, summary statements and spiritual characteristics all offer themes for us to learn. For example, the repeated phrase next to them shows the level of coordination that is needed for a job this big. Also we might learn from Nehemiah’s example how a leader can motivate people; he apparently did this by enlisting most workers to build near their own homes. Finally, from Nehemiah’s careful record of personal names, we see a leader who noticed individuals; he knew their names and noted their achievements.”

Ezra 2:2-61 lists all the names of exiled families that had returned to Jerusalem. Why list all these names? - - These names represented people – thousands of them – going back to where they belonged. The detailed list of the names and towns of the returning families shows that God didn’t limit his focus to a few leaders. Every individual was important.

Psalm 20:7 - - Some trust in chariots and some in horses, but we trust in the name of the LORD our God.

What does it mean to trust God’s name? (20:7) - - Trusting God’s name means placing one’s confidence in who he is.

Psalm 25:11 - - For the sake of your name, O LORD, forgive my iniquity, though it is great.

Why appeal for mercy on the basis of God’s name? (25;11) - - The Lord’s character and reputation are expressed in his name. On the basis of his character, we can count on him to forgive.


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