The Means Is Necessary To Be Effective And Efficient

Is there a football team without a weakness?  No.  However, the team with the most means (talent, health, good manager and assistants, and most complete team) has the best chance of the Superbowl.  The same is true of any company.

You must have the means available (employees, machinery, and time) to get the job done effectively and efficiently .  You can't accomplish more than the means allow.  If you made mistakes, make note of it and rectify the problem.  If there’s a problem you can fix, fix it as soon as you can.  If the circumstance or situation is outside of your control, notify your manager.  Report the pros and cons of your recommendations when letting your boss know what you think is required to make the operation more effective and productive.  Involve your employees and include them in your circle of decision-making.  If you’ve done everything possible to make things work and they don’t, realize it’s no longer in your control.

You must have the means available (employees, machinery, and time) to get the job done effectively and efficiently.

You have a set number of employees, machinery, and time to get things done and unless you can change one of these variables, it’s out of your control. An experienced supervisor generally knows what’s possible, especially when they have tried everything they’ve thought of. That doesn’t mean you shouldn’t keep trying, just that you shouldn’t beat yourself up needlessly. Always try, but don’t allow yourself to feel that you’ve failed.

For example, I agreed to help a Plant that was having a slough of different problems, including delays, service issues, and labor problems.  It didn’t take long to see the many causes behind the problems.  They included:

• Serious lack of communication
• High overtime rates (17% +) that had become the norm. 
• High absenteeism rate (6% +)
• Workplace bullies
• Burned out supervisors
• Cases of harassment
• Shortage of employees – there weren’t enough to staff operations adequately
• Incompetent supervision
• Lack of labor knowledge
• No weekend staffing

Through time, all of these were getting much better except for the overtime rate and a shortage of employees. Continued efforts for hiring approval hit a dead end with the District and Area levels.

Despite the numerous problems, this office still carried the highest productivity in the District. Unfortunately, the high rate of overtime was leading to increased absenteeism, accidents, and morale problems. I requested additional modifications to existing machines to make them more efficient, but the District denied these requests. In the end, there was nothing to do except admit defeat. The means weren’t there to do things the right there, nor any assistance provided.